Privacy policy

1. Who we are

Cyclenomics NZ Ltd

Registered in New Zealand: [company number]

Plant: South Bridge Industrial Park, 9428 SH26, Kopu, Thames 3578, New Zealand

Postal: PO Box 54259, The Marina, Half Moon Bay, Auckland 2144, New Zealand

Contact: privacy@cyclenomics.com

2. What we collect

• Information you provide: name, organisation, email, phone, region, enquiry details, and any files you upload (e.g., specs/RFPs).
• Usage data: IP address, device/browser info, pages viewed, time on page, referring site.
• Cookies and similar tech: to run the site and understand usage (see “Cookies” below).

We do not knowingly collect information from children.

3. How we use your information

• Respond to enquiries and provide requested materials (e.g., product specs, trial information).
• Operate, maintain and secure the website.
• Improve content and user experience (aggregate analytics).
• Manage trials, quotes and procurement conversations you initiate.
• Comply with legal/ regulatory obligations.

4. Lawful bases (GDPR/UK GDPR)

• Contract/steps before contract: responding to your request or arranging trials.
• Legitimate interests: website operation, security, analytics, and business development (balanced against your rights).
• Consent: where required (e.g., non-essential cookies or marketing).

5. Sharing your information

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We may share limited data with:

• Service providers (e.g., hosting, Webflow/Cloudflare, analytics, email delivery, form handling) bound by contracts to protect your data.
• Professional advisers (legal, compliance) under duty of confidentiality.
• Authorities where required by law, or to protect our rights, safety, and users.

We do not sell your personal information.

6. International transfers

We operate internationally (NZ, China; Australia planned 2027). Your information may be processed in other countries. Where applicable, we use appropriate safeguards (e.g., Standard Contractual Clauses) or rely on adequacy decisions.

7. Retention

We keep personal data only as long as necessary for the purposes above, considering legal, tax and audit requirements. Typical enquiry records: up to 24 months unless an engagement continues.

8. Security

We use reasonable technical and organisational measures (SSL/TLS, access controls, least-privilege practices). No system is 100% secure; please take care when sending sensitive information.

9. Your rights

Depending on your location (NZ Privacy Act 2020, GDPR/UK GDPR), you may have rights to:

• Access, correct, or delete your personal data
• Object to or restrict processing; withdraw consent where applicable
• Data portability (where technically feasible)
• Complain to a supervisory authority

To exercise rights, contact privacy@cyclenomics.com.

10. Cookies

• Essential cookies: required for core site functions.
• Analytics cookies: help us understand usage and improve the site.

You can control cookies in your browser. Where required, we will present a cookie banner for consent to non-essential cookies.

11. Third-party links

Our website may link to other sites. Their privacy practices apply; please review their policies.

12. Changes to this policy

We may update this policy from time to time. We’ll post the new version with a revised date. Significant changes may be highlighted on the site.

Contact: privacy@cyclenomics.com for any privacy questions.